Service Test Result 5
 

 

Question

From where do Service clients come (for the first 3 Quarters of 2003 – 2005), who did not buy the cars from us?

Department

Service

Data / Totals

Work Orders

Series / Column

Time – Year (2003 – 2005) – Quarter (1 to 3)

Category / Row

Territory – Province (H and J) – Region – FSA (select areas)

Filter

 NUD (U = not sold as new, or an outside client)

Chart Type (Subtype)

Clustered Columns

Conclusion

It appears that said clients work in the area of the dealership, and have the vehicles serviced while they are at work.

 

 

Date Conducted by ML of Trilog with dealership Managers on 17 Jan. 2006